Legal information and notices
Distributor/Representative Manager
Maó
Location
RJ3 2-16-12, Jiyugaoka, Meguro-ku, Tokyo, Japan
152-0035
Email address
info@maoarth.com
Selling price
The selling price is listed on the product sales screen for each product.
Necessary charges other than product price
The customer is responsible for the internet environment, communication fees, etc. necessary to use the site.
Shipping fee: Domestic shipping fee/Overseas shipping fee
Payment method
- Credit card (Visa / Master / American Express / JCB)
- Shop Pay / Google Pay / Paypal
Shop Pay: A payment service provided by Shopify. If you register your email address and mobile phone number with Shop Pay, the next time you make a purchase, you can simply enter the 6-digit Shop Pay code (SMS authentication) sent to your email address and mobile phone number, and you can enter your shipping address and credit card information. You can easily make payments without having to enter them again.
Payment in local currency
- Shopify Payments credit card
- Shop Pay, Google Pay, PayPal Express
If you use another external payment service when placing your order, your payment will be in Japanese Yen. If you are paying in your local currency using Shopify Payments from outside Japan, you will be charged a currency exchange fee. Please note that currency exchange fees are the responsibility of the customer.
Currency exchange fee
America: 1.5%
If using Shopify Payments: 2%
All other countries and regions: 2%
If you pay in your local currency, some banks and credit card issuers may charge you additional international transaction fees even if your credit card is charged in your local currency.
Timing of payment
Payment at time of order
(Debits from your account will be made on the date designated by each credit card company you have contracted with.)
Delivery time
Artworks (including giclée prints): Shipping takes approximately 2 to 3 weeks Framed: Approximately 4 to 5 weeks after receiving your order
iPhone case: Approximately 4 weeks after receiving your order
Other products: Approximately 5 business days after receiving your order
How to deliver the product
Shipped by designated company
Regarding returns, defective products, and cancellations
We do not accept returns, refunds, or cancellations under any circumstances. If the work or product arrives and is already damaged or soiled when opened, please contact us within 5 days from the date of arrival. Please note that if the item is left unused after 5 days, it will be considered as damage or defacement due to the user's negligence.